Contact us

Contact QuickBucks Finance

Support is available before and after login. Include the reference shown on screen so the team can locate the correct journey without asking for unnecessary sensitive information.

Secure customer support

Use My Account for application, document, mandate, payment and statement queries. If you cannot sign in, use the public support-request form. Include the displayed support reference and never send a password, OTP, banking PIN or full card details.

Contact details and business hours

Phone: 012 304 0266 | Email: customercare@quickbucksfinance.com | Hours: Monday to Friday, 08:00 to 17:00 South African time, excluding public holidays. Requests received outside these hours are queued for the next business day.

Office address

7 Impala Road, Irene Link, Pretoria, Gauteng, 0157.

Complaints and privacy requests

State clearly that your message is a complaint or privacy request so that it can be routed to the appropriate responsible team. Keep the acknowledgement and reference for your records.